Effective communication is an essential skill in both personal and professional life. Whether it’s verbal, non-verbal, or written, mastering communication can improve relationships, enhance career prospects, and boost confidence. Understanding key concepts, such as active listening, decoding messages, and overcoming communication barriers, is crucial. This article provides a comprehensive set of Communication Skills MCQs to help learners assess and improve their knowledge. By practicing these multiple-choice questions, individuals can refine their ability to convey messages clearly, respond effectively, and engage with others in a meaningful way.
Communication Skills MCQs
Q. How to be a Good Communicator?
a) An Active Listener
b) An Effective Presenter
c) A Quick Thinker & A win-win Negotiator
d) All of Above
d) All of Above
Q. Abaility to convey the information and knowing your audience is
a) Encoding
b) Decoding
c) Both a and B
d) None of these
a) Encoding
Q. Face to face Meeting is _______ communication Channels
a) verbal
b) Non-verbal
c) Written
d) Both a and B
a) verbal
Q. What is written Communication Channels?
a) Letters
b) E-Mails
c) Memos
d) All of these
d) All of these
Q. Types of communication on the base of Organizational Structure ____?
a) Formal Communication
b) Informal Communication
c) Both a and B
d) None of these
c) Both a and B
Q. types of communication on the base of flow or direction _____?
a) Downward & Upward Communication
b) Horizontal Communication
c) Diagonal Communication
d) All of these
d) All of these
Q. Eye Contact is the
a) verbal Communication
b) Non-Verbal Communication
c) Both a and B
d) None of above
a) verbal Communication
Q. What strategies should be made before speaking…………..
a) Confused
b) Sadness
c) Feel motivated and practice
d) All of these
c) Feel motivated and practice
Q. When you are speaking slowly, it means……….
a) Confusion
b) Anger
c) Excitement
d) Grabbing the attention of audience
d) Grabbing the attention of audience
Q. Which of the following is not good way of speaking?
a) Poor eye contact
b) Maintain a good posture
c) Maintaining breath
d) None of these
a) Poor eye contact
Q. What is required before speaking?
a) Paying attention to words
b) Thinking positive
c) Quickly analyzing
d) All of these
d) All of these
Q. What does vocalic mean?
a) Expressing through voice
b) Giving of emotion by people
c) Mood of the speaker
d) None of the above
a) Expressing through voice
Q. When you are speaking fast, what does it mean?
a) Indication of importance
b) Confusion
c) Indication of passion
d) Repentance
c) Indication of passion
Q. What is communication?
a) Dynamic process b) One way process c) Useless process d) None of these
a) Dynamic process
Q. The word communication is derived from
a) Arabic word
b) Latin word
c) German word
d) French word
b) Latin word
Q. How many types cf communication are there?
a) 1
b) 2
c) 3
d) 4
b) 2
Q. How many muscles we have in our body
a) 430
b) 530
c) 630
d) 730
c) 630
Q. Semantic barriers are also known as
a) Class barriers
b) Social barriers
c) Language barriers
d) Cultural barriers
c) Language barriers
Q. Anything which prevents us receiving or understanding the message is called:
a) Communication barriers
b) Communication process
c) Communication types
d) Communication
a) Communication barriers
Q. Lack of feedback/lack of formality is:
a) Communication barrier
b) Encoder
c) Decoder
a) Communication barrier
Q. _____play vital role in communication
a) Dress
b) Vocabulary
c) Hair style
d) Skin
b) Vocabulary
Q. Physical barrier refers to
a) Distance
b) Formality
c) Feedback
d) None
a) Distance
Q. If reporting speech is in the present or in future tense, then there will be……………in reported speeches
a) Change b) No change
c) Conversion
d) No conversion
b) No change
Q. Which of the following …………is the barrier while speaking?
a) Passive listening
b) Language barrier
c) Lack of interest
d) All of these
d) All of these
Q. While speaking you should be aiming for speed rate between ……….wpm (word per min)
a) 100-120
b) 120-220
c) 220-350
d) 350-800
c) 220-350
Q. The basic structure of any speech involves
a) Opening
b) Resuming
c) Body
d) Both a and c
d) Both a and c
Q. Which of the following is good way to speak?
a) Speaking too softly
b) Speak naturally
c) Speaking too fast
d) Low energy
a) Speaking too softly
Q. Communication is a non-stop ____________.
(a) Paper
(b) Process
(c) Programme
(d) Plan
(b) Process
Q. _____________ is the person who notices and decodes and attaches some meaning to a message.
(a) Receiver
(b) Sender
(c) Both
(d) None
(a) Receiver
Q. communication is a part of ________ skills.
(a) Soft skills
(b) Hard skills
(c) Both a and b
(d) None
(a) Soft skills
Q. the person who transmits the message is called the ________.
(a) receiver
(b) driver
(c) sender
(d) cleaner
(d) cleaner
Q. ________ is the person who notices and decodes and attaches some meaning to a message.
(a) receiver
(b) driver
(c) sender
(d) cleaner
(a) receiver
Q. the response to a sender message is called
(a) feedback
(b) reciever
(c) sender
(d) none
(a) feedback
Q. the _______________ is the person who transmits the message.
(a) receiver
(b) driver
(c) sender
(d) cleaner
(c) sender
Q. message is any signal that triggers the response of a
(a) receiver
(b) driver
(c) sender
(d) cleaner
(a) receiver
Conclusion
Strong communication skills are fundamental for success in any field. Whether delivering a speech, participating in a discussion, or simply engaging in daily conversations, effective communication fosters understanding and collaboration. The Communication Skills MCQs in this article serve as a valuable resource for those looking to sharpen their skills. By practicing and applying these concepts, individuals can enhance their ability to express ideas, connect with people, and navigate both personal and professional interactions with confidence.